Company 2X

Frequently Asked Questions

Can’t find what you’re looking for? We’ve shared some of our most frequently asked questions to help you out.

What is AppSmart?

AppSmart is your one-stop shop for all B2B technology services.

Do I have to pay a fee to purchase services through AppSmart?

You do not need to pay a fee to AppSmart to purchase services through our marketplace.

Can I buy directly from AppSmart?

The only way to purchase services through AppSmart is to work with one of our Technology Advisors. Your Technology Advisor will work with you to assess your needs, evaluate your options, and complete your purchase.

What do I need to do to start shopping on the AppSmart marketplace?

Let us know more about your needs by completing this form and we will have one of our Technology Advisors contact you.

How do I find a Technology Advisor?

Let us know more about your needs by completing this form and we will have one of our Technology Advisors contact you.

Once I submit a "Find an Advisor" request, when will I be contacted?

We will reach out to you within one business day of your inquiry.

Do I have to pay a fee to the Technology Advisor?

No, your Technology Advisor is compensated by AppSmart directly.

Who do I contact if I have a problem with my Technology Advisor?

You can call 866-456-3211 to speak with an AppSmart team member.

Why should I buy from AppSmart rather than going directly to a Service Provider?

AppSmart is your one-stop shop for all your business needs. We have hundreds of contracts with various service providers to fit your specific needs at a competitive price while having a Technology Advisor who will work with the Service Provider on your behalf and look out for you and your business.

How do I know which types of services I need for my business?

Your Technology Advisor will work directly with you to determine your business needs.

Does AppSmart sell residential services?

AppSmart currently offers only B2B technology services.

Which types of services can I buy through AppSmart?

AppSmart provides one touchpoint for every business technology need, including cloud, voice, connectivity, energy, services, and support.

I have a satellite office in India, can I purchase their needs from AppSmart too?

Yes, your Technology Advisor can help you create a service plan for your worldwide offices.

How can I sign up to be a Technology Advisor?

Sign up by completing this form and an AppSmart team member will contact you.

How do I sign up to be an AppSmart Service Provider?

Sign up by completing this form and an AppSmart team member will contact you.

Who can I contact if I have a question about the process?

You can call 866-456-3211 to speak with an AppSmart team member.

How do I cancel services that I purchased through AppSmart?

You can contact your Technology Advisor directly to assist you.

Which types of businesses does AppSmart serve?

AppSmart Technology Advisors work with businesses in all fields including, but not limited to Fortune 5000 companies and SMBs in retail, healthcare, hospitality, manufacturing, banking, television and movie production; as well as non-profits, universities, and more.

Where is AppSmart located?

AppSmart has offices across the country. Our Technology Advisors are located nationwide.