AppDirect Blog

Strategy & Best Practices

Advisors: Help Customers Navigate Today’s Tricky CX Landscape and Reap the Rewards

Customer expectations are at an all-time high, driving new growth opportunities for advisors. Expand your portfolio with CX offerings to help you increase your share of wallet and uncover new revenue streams, including UCaaS, CCaaS, and CPaaS.

By Denise Sarazin / AppDirect / March 28, 2024

Company & Culture

AppDirect Recognized as a Top Place to Start Your Career

AppDirect has been recognized in a Newsweek article as one of America's Greatest Workplaces for Job Starters 2024.

By Ideas @ AppDirect / AppDirect / March 21, 2024

Strategy & Best Practices

Unlock Cloud Sales: A Starter's 5-Step Guide - Part 2 (Steps 4 & 5)

Does your cloud & SaaS sales journey need a kickstart?Accelerate your cloud & SaaS journey with insights from Part 2 of our series. Explore disaster recovery and cloud migration strategies, plus real-world advisor experiences.

By Rebecca Muhlenkort / AppDirect / March 20, 2024

Technology Insights

6 Ways Quality Drives Product Development at AppDirect

Discover the cross-company culture and processes that ensure AppDirect SaaS products meet the highest quality standards available—including a quality-driven software development lifecycle, continuous development and deployment, and production monitoring.

By Ideas @ AppDirect / AppDirect / March 6, 2024

Events

Connect With Us at Channel Partners 2024!

Connect with us at Channel Partners 2024 in Las Vegas, March 11-14, to maximize your growth! Visit us at Booth #1608 to explore demos, engage with speakers & dive into everything you need to grow your advisor business.

By Rebecca Muhlenkort / AppDirect / February 29, 2024

Customer & Partner Success

Unlock Cloud Sales: A Starter's 5-Step Guide - Part 1

Ready to kickstart your cloud and SaaS practice? Whether you're a new advisor or new to the field, our 5-step guide lays the foundation for proactive customer conversations and business growth. Start with steps 1,2,3 here.

By Rebecca Muhlenkort / AppDirect / February 26, 2024

Technology Insights

Upgrading Real-time Event Notifications: Unveiling Our Webhook Overhaul

Explore the transformative potential of real-time event notifications with our Webhook overhaul. Dive deep into how the AppDirect engineering team revamped our architecture for seamless integration, reliability, and direct customer insight in event-driven systems.

By Etienne Hardy / AppDirect / February 20, 2024

News & Updates

AppDirect Leaders Renée Bergeron and Emanuel Bertolin named 2024 CRN Channel Chiefs

AppDirect is excited to announce that two of its senior leaders have been named to the 2024 CRN Channel Chiefs list. Released annually by CRN, the lis...

By Ideas @ AppDirect / Advisors / February 5, 2024

Industry Insights

Advisor’s Playbook: 5 Trends to Maximize Impact in 2024

Discover 2024's top 5 advisor trends, focusing on multi-category solutions, marketplace dynamics, retention strategies, AI in network management, and evolving cloud technologies for maximizing customer lifetime value.

By Ideas @ AppDirect / AppDirect / January 22, 2024

Strategy & Best Practices

An Advisor-First Capital Solution: US Network’s Growth with AppDirect

Explore US Network’s journey with AppDirect Capital Invest, a funding solution, revolutionizing business growth and innovation. Hear directly from COO Mark Venuto.

By Ideas @ AppDirect / AppDirect / January 16, 2024

Security / Compliance

Deepen Your Customer Partnerships with Cybersecurity

Enroll in the AppDirect Security Sales Certificate

By Denise Sarazin / Advisors / December 13, 2023

Technology Insights

AppDirect AI Marketplace—Pioneering AI Innovation & Monetization

In this blog learn how breakthroughs in AI innovation and monetization empowers users to build, share, and monetize their own bots without any coding skills required. Don’t miss this in-depth blog by our VP of Product, Peush Patel.

By Peush Patel / AppDirect / December 11, 2023

Customer & Partner Success

How 3 Entrepreneurs Are Innovating With AppDirect Capital Invest

Explore how three entrepreneurs are reshaping the tech industry with AppDirect Capital Invest. From maintaining 100% ownership to scaling operations and driving innovation, discover diverse paths to success.

By Rebecca Muhlenkort / AppDirect / December 1, 2023

Technology Insights

10 Ways AppDirect.AI Enhances Advisor Efficiency

Unlock advisor efficiency with AppDirect.AI: Elevate collaboration, tap into specialized capabilities, and craft custom AI bots. Explore the AppDirect AI Marketplace and discover how to create AI that learns from your own data sets.

By Ideas @ AppDirect / AppDirect / November 22, 2023

Partners

Empowering Advisors: The Multi-Billion-Dollar Managed Services Opportunity

Discover how technology advisors can leverage AppDirect NOC services, boost customer value, and unlock new revenue streams in the thriving managed services market. Plus, watch the insightful September State of the Union webinar.

By Ideas @ AppDirect / Advisors / October 31, 2023

Events

MSP Summit Panel Talks, and an Exclusive Security Certificate Program Preview

What will our Chief Revenue Officer say at the MSP Summit when he’s sitting next to leaders from ScanSource or Telarus? Don’t miss this hard-hitting panel discussion, plus introducing a sneak preview of our security certification program coming soon.

By Ideas @ AppDirect / AppDirect / October 19, 2023

Partners

Navigating Shifting Markets: How Marketplaces Maximize Customer Lifetime Value

Explore crucial channel trends and opportunities in the evolving buyer's journey. See how AppDirect empowers advisors to meet customer demands for digital marketplaces. Unlock growth insights and access impactful advisor resources for immediate sales success.

By Ideas @ AppDirect / AppDirect / September 28, 2023

Industry Insights

Ecosystems Mean Big Business, So What Are They?

Boost your business with ecosystems and marketplace strategies. Discover how participating and or orchestrating a partner ecosystem, or building your Ecosystem-led Growth (ELG) strategy, can help you scale, combat customer churn, and increase revenue. Plus learn 5 sales and marketing practices leading companies are employing right now to stay competitive.

By Ideas @ AppDirect / AppMarket / September 20, 2023