AppSmart Blog
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Industry Trends & Insights
Industry Trends & Insights
Cloud has created new expectations for customer service
Cloud has changed the customer service landscape, and your customers expectations.
By Cory Dzbinski / Nov 14, 2019
Industry Trends & Insights
The largest modern business challenge, may not be what you would expect
According to Ponemon Institute, the industry's gold standard benchmark research, the average total cost of a data breach throughout the world grew to $3.86 million.
By Cory Dzbinski / Sep 01, 2019
Industry Trends & Insights
Customer service in the cloud era
The rapid growth of technology has also fostered new expectations when it comes to customer service. Is your customers' business model in line with customer expectations?
By Cory Dzbinski / Apr 01, 2019
Industry Trends & Insights
The Most Common Breach - Password Security
Can you guess the single most important item for personal, and professional security, with regard to account hijacking and hacking? Your Password.
By Cory Dzbinski / Feb 01, 2019