Strategic Partnership with Bi101

Dear valued customers and partners,

We would like to share the exciting news that, as their cloud business has evolved, Bi101 has looked to AppSmart as a strategic partner to continue to increase the superior support and service they are able to provide customers. This partnership is effective July 1, 2017, at which time support of current Bi101 contracts will transition to AppSmart.

Who is AppSmart?
AppSmart provides enterprise-class cloud services and solutions to organizations nationwide helping them transform the way they work. As a privately-held leader in cloud computing solutions, AppSmart is a partner of leading cloud providers, including Microsoft and Google. Together, we deliver expert consultation, cloud migration and support, managed services as well as user adoption and training services to over 1,500 customers and 150,000 users. AppSmart has developed a proprietary process and platform and employs some of the most experienced certified professionals providing an exceptional experience to our clients.

What changes will Bi101 customers see as they transfer to AppSmart?
Bi101 customers can expect the same high level of service from the AppSmart team. Their current product and service subscriptions will not change, however there will be opportunities to take advantage of promotional services as part of this partnership for new products and services. Additional operational changes will occur, such as new monthly billing cycles as well as new ways to manage accounts and pay invoices.

We're excited about this news effective July 1, 2017. Thank you for your continued business and support as we grow and evolve our organization and our offerings. If we can answer any questions or if you have comments, please don't hesitate to contact us.

The AppSmart Team